Vacancy Details

1041 - Customer Experience Executive

Categories: Administration / Support
Closing Date: 12-Nov-2019
Your Future Company

A veritable tour de force, Omniyat is regarded as one of the most visionary and innovative premium development brands in the Gulf region. Led by Mr Mahdi Amjad, Executive Chairman and CEO, the Omniyat Group works with the world’s most respected architects, specialty consultants and contractors to create iconic properties - both commercial and residential - that push the limits of what is possible.

The Omniyat Group is a privately held real estate development and service related group established in 2005 and headquartered in Dubai, UAE. It is considered as the most innovative, successful and premium development brand in the Gulf region, conceptualizing and creating real estate assets with a combined gross realization of over AED 6 Billion. Omniyat undertakes investment, development and asset management across a broad spectrum of property assets, providing sustained value and tangible, measurable benefits to all stakeholders involved, including shareholders, buyers and the community. Omniyat’s international, experienced and multi-disciplinary team is the best in the industry. They have the unique capability of identifying and capitalizing on real estate, retail, hospitality and leisure sectors in the Middle East when and wherever they exist. Omniyat works with the world’s best known and most respected architects, specialty consultants and contractors to develop and launch large-scale and iconic properties. Our projects invent the future, define lifestyles in the region and create exciting opportunities for our customers.

Your Future Role:
Your key responsibilities will include but are not limited to: greeting and welcoming the prospect at the site / sales office, and subsequently providing an introductory brief of the project(s) prior to facilitating meetings between the prospect and the Sales Manager, accompanying the prospect on site visits / show apartment viewings, capture and update (on iPad) details of walk-ins and ensure that the leads are allocated in liaison with Contact Center, record the registration of attendees at Agents events and Sales Events and ensure that the visitors / guests are escorted and introduced to the relevant Sales Managers, Coordinate with the CRM department regarding any complaints or issues raised by existing customers during their visits to the Sales or Site office, highlight issues (if any) at the Show Apartments, to the management, so that necessary action may be accordingly taken.
Your Experience and Background:
You have at least a year of experience of having worked as a Hostess / Promoter / Events Coordinator in the Hospitality / Luxury Real Estate sector in the UAE.
Your Skills:
You must present a professional appearance and grooming at the workplace. You have good communication skills and a pleasing personality. You are able to multitask and work under pressure. You are proficient in MS Office suite and you have elementary knowledge of CRM systems.